What Miami Homeowners Say About Tilehurst Roofing Miami
Reviews aren’t decoration. They’re how a roofing company earns its next job, and in Miami, with our humidity, salt air, and summer storms, the stakes are higher than most places. We ask every customer to tell us the truth about how the job went, and we read every word. The comments below come from homeowners across Miami who trusted us with repairs, replacements, and the kind of roof problems that keep you up at night. Here’s what they said, in their own words.
Recent Reviews
“We had water staining on the ceiling in our living room and had no idea where it was coming from. Tilehurst sent a technician who found the issue in under an hour: cracked flashing around the chimney and a section of underlayment that had been done wrong by whoever installed the roof years ago. Greg walked me through the written price before anything was touched, and the crew had it fixed the same afternoon. The guarantee was in my hand before they pulled out of the driveway.”
Mark W.
Coral Gables
“I’ve lived in my house in Kendall for 14 years and have hired roofers three times. This was the first company that gave me a price on paper before work started and didn’t try to add anything on later. They replaced the drip edge, added new ridge caps, and matched the shingle color perfectly. What impressed me most was that when I called on a Sunday evening with a question, a real person answered. Not a voicemail. Not a call center. An actual human being who knew my file.”
Beatriz D.
Kendall
“Hurricane season had me stressed about my roof’s age, so I called Tilehurst for a full replacement estimate. Greg showed up on time, walked the roof himself, and explained the difference between the Owens Corning and GAF options without pushing either one. We went with CertainTeed based on his recommendation, and the install crew was uniformed, polite, and thorough. They protected my landscaping with tarps and cleaned up every nail. The Kingswell Way isn’t just a slogan; they actually do the things they say.”
Laura R.
Pinecrest
“A tile blow-off from a summer storm left a section of my roof exposed, and I needed help fast. Tilehurst answered on the first ring at 9:40 on a Saturday night. The repair was scheduled quickly, and the written guarantee covered everything clearly. They explained that if the repair fails within the guarantee period, they’ll come back at no charge. Nobody has ever said that to me before. Peace of mind is worth a lot, especially in Miami.”
Allison D.
Doral
“I called three roofing companies for estimates on a repair where my shingles were lifting near the eave, which I later learned is called the drip edge area. Tilehurst’s price was not the cheapest, but it was the only one delivered in writing before the work, with no verbal handshake involved. The tech showed me photos of the damaged decking from his camera and explained exactly what he’d do. The job took four hours. Zero surprises. That is rare in this city.”
Mark W.
Brickell
“My roof is 19 years old and the insurance company wanted documentation of its condition. Greg came out for the inspection, gave me a straight answer that it still had a few years left but needed some flashing work around the vents, and quoted me a repair price on the spot, in writing. He could have sold me a full replacement and I wouldn’t have known better. That honesty earned my business forever, and I’ve already referred him to a neighbor in Coconut Grove.”
Beatriz D.
Coral Gables
Why Customers Trust Us
Read the reviews above and you’ll notice a pattern. People in Miami don’t just want a roof that doesn’t leak. They want to know the price before the work starts, in writing, every single time. They want a guarantee that’s written down and handed to them before the crew leaves, not buried in fine print or mailed three weeks later. They want to know who’s on their roof, and that’s why we send background-checked, uniformed technicians on every job. They want to know the product fits their home, and that’s why we offer materials from all seven of our manufacturers: GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral. And they want to call a number where a live person answers, 24 hours a day, seven days a week, because roofing emergencies don’t keep business hours. Call (850) 613-1762 and you’ll speak with someone who can help, not a recording.
Written by Greg Holloway, Owner at Tilehurst Roofing Miami, serving Miami since 2000.